Helplines

In moments of need, there’s always someone there for you.

Before calling a helpline, check the opening times by clicking to their website. It can help to check if the call is free or if there’s a cost involved before calling.

Ask the helpline listener what their confidentiality policy is before speaking with them, so you know what they’re required to do if a caller is suicidal.

If the line is busy, you can check if they offer a web chat or text service, or you can browse for a different service below.

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GENERAL HELPLINES

Abuse

Survivors UK

Survivors UK

020 3598 3898

For boys, men and non-binary people aged 13+ who have experienced sexual violence at any time in their lives.

Text Chat: 020 3322 1860

Online Chat Available

Stop It Now - Child Sex Abuse Prevention

Stop It Now - Child Sex Abuse Prevention

0808 1000 900

We can support anyone with a concern about child sexual abuse and its prevention. We encourage you to trust your gut and call, live chat or email us, whatever your worry.

Helpline Hours: Monday-Thursday 9am-9pm, Friday 9am-5pm

Revenge Porn Helpline

Revenge Porn Helpline

0345 6000 459

If you have been a victim of intimate image abuse, a Helpline practitioner can give you advice and support.  You are not alone with this and we can help.  You can reach us on the phone, by email or by sending us an anonymous ‘Whisper’ report.

Helpline Hours: Monday-Friday, 10am-4pm excluding bank holidays

Respect - Mens Advice Line

Respect - Mens Advice Line

0808 8010327

The Helpline for male victims of domestic abuse

Rape Crisis

Rape Crisis

0808 802 9999

You will be put through to a Support Worker who will speak with you in complete confidence.

National Stalking Helpline

National Stalking Helpline

0808 802 0300

If you are being stalked, and you contact the National Stalking Helpline, we have information for victims of stalking, including next steps.

National Helpline for LGBT Victims and Survivors of Abuse and Violence

National Helpline for LGBT Victims and Survivors of Abuse and Violence

0800 999 5428

For LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so-called “conversion therapy” or any other kind of abuse.

ManKind Initiative

ManKind Initiative

01823 334 244
Helping Men Escape Domestic Abuse

Our confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.

Helpline Hours: Monday-Friday, 10am-4pm

Addictions

UK Narcotics Anonymous

UK Narcotics Anonymous

0300 999 1212

Helpline for addicts who wants to top using and need support remaining drug free.

The National Gambling Helpline

The National Gambling Helpline

0808 8020 133

We will listen to what is going on for you, and talk through options for support in your local area, online or over the phone.

Al-Anon Family Groups

Al-Anon Family Groups

028 9068 2368

Helpline for supporting families and friends of problem drinkers.

Bereavement

The Sands National Helpline

The Sands National Helpline

0808 164 3332

Providing a safe, confidential place for anyone who has been affected by the death of a baby. Whether your baby died long ago or recently, we are here for you.

 

The Compassionate Friends

The Compassionate Friends

0288 77 88 016

Helpline and support services run by bereaved parents. Support to parents and their immediate families after the death of a child/children of any age and from any cause.

Survivors of Bereavement by Suicide

Survivors of Bereavement by Suicide

0300 111 5065

National Helpline and other support services run by a self help group for people bereaved by suicide.

Lullaby Trust Bereavement Support Helpline

Lullaby Trust Bereavement Support Helpline

0808 802 6868

Our helpline advisers understand how hard it can be to talk about what you are going through and are patient and empathetic. The calls are answered by bereaved parents, grandparents, and other relatives. Everyone who contacts our bereavement support line will be offered the chance to be put in touch with a Befriender.

Grief Encounter

Grief Encounter

0808 802 0111

You are not alone in your grief. Whether your bereavement was expected or sudden, happened recently or was some time ago, we understand how difficult it can be – talking to someone can help.

Web Chat Available

Cruse Bereavement Care

Cruse Bereavement Care

0808 808 1677

Helpline offering listening support and practical advice related to bereavement, including dealing with an estate, debt and arranging a funeral.

Child Death Helpline

Child Death Helpline

0800 282 986

As bereaved parents, we know how it feels to lose a child and we’re here when you want to talk.

Barnardos Child Bereavement Service

Barnardos Child Bereavement Service

07867372711

Barnardo’s CBS advice line offers professional support and guidance to any adult concerned about a bereaved child or young person. 

Cancer

Sarcoma UK

Sarcoma UK

0808 801 0401
Not everyone understands sarcoma. We do.

The Sarcoma UK Support Line is here for every person affected by sarcoma.

Helpline hours: Monday-Friday, 10am-3pm

Text Line: 07860 058830

Macmillan Cancer Relief Cancer Line

Macmillan Cancer Relief Cancer Line

0808 239 37 83

Support for people living with cancer, including friends, families and carers.

Blood Cancer UK

Blood Cancer UK

0808 2080 888

Need to talk? We’re here for anyone worried about or affected by blood cancer.

Helpline Hours: Monday & Wednesday-Friday 10am-4pm, Tuesday 10am-7pm, Bank holiday 10am-1pm

Children & Young People

Together for Shorter Lives

Together for Shorter Lives

0808 8088 100

We support seriously ill children and their families. Get financial, emotional and practical support today.

The Mix

The Mix

0808 808 4994

If you’re aged 11-25 and need help but don’t know where to turn, call us for FREE. Or Text our crisis messenger 24 hours a day, 7 days a week by texting THEMIX to 85258

National Bullying Helpline

National Bullying Helpline

0300 323 0169

Information and advice for anyone dealing with bullying.

Nacoa

Nacoa

0800 358 3456

Free, confidential help and support for everyone affected by their parent's drinking, and those concerned for their welfare.

Helpline opening hours: Monday to Saturday 10am to 7pm

Kidscape Campaign for Childrens Safety

Kidscape Campaign for Childrens Safety

020 7823 5430

Parents Advice Line for parents of children who are being bullied.

Childline

Childline

0800 1111

You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you. There are lots of different ways to speak to a Childline counsellor or get support from other young people.

Eating Disorders

The Laurence Trust

The Laurence Trust

07510371335

Supporting men and their families living with eating disorders.

Helpline Hours: 7 days a week, 6pm-9pm

Eating Disorders Association NI

Eating Disorders Association NI

02890235959

We aim to be a non-judgemental, open and empathetic listening ear for those who have built up the courage to ring for support, at any time.

Beat Eating Disorders

Beat Eating Disorders

0808 801 0434

You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.

Finance

Money Helper

Money Helper

08001387777

Whatever your circumstances or plans, Money Helper is on your side. Online and over the phone, you will get clear money and pension guidance.

Make the Call

Make the Call

08002321271

Talk to us about accessing benefits, supports and services you may be entitled to. Even if you already claim benefits, own your own home, work, claim a pension, or have some savings, you could be entitled to additional support.

Debt Advice Foundation

Debt Advice Foundation

0800 043 40 50

Free impartial advice on issues relating to debt.

Christians Against Poverty

Christians Against Poverty

08003280006

If you're struggling with the weight of debt we're here to help you. Our service is completely free and available to all, regardless of age, gender, faith or background.

Business Debtline

Business Debtline

0800 197 6026

Take the first step towards a fresh start with your finances.

LGBTQ

Mermaids UK

Mermaids UK

0808 801 0400

Supporting transgender people as well as offering support for parents of trans kids

LGBTQI SWITCHBOARD NI

LGBTQI SWITCHBOARD NI

0808 8000 390

Our volunteers are friendly and understanding and can offer information and support to anyone concerned about sexual orientation.

LGBT Foundation

LGBT Foundation

0345 330 3030

Providing a wide range of services to support lesbian, gay, bisexual and trans people.

Medical

The National Sleep Helpline

The National Sleep Helpline

03303 530 541

Do you struggle to fall asleep?  Do you feel tired? Do you have a child who won’t sleep in their own bed? Our helpline is run by a team of specialist trained sleep advisors. Although we cannot give medical advice, we can talk through your issues, offer you some practical strategies and recommend services that could help.

Steps Worldwide

Steps Worldwide

01925 750271

Steps is the leading charity working for all those whose lives are affected by childhood lower limb conditions . Everything we do is about valuing and supporting individuals, families and carers affected by conditions which have an impact on the legs, hips or feet.

Helpline Hours: Monday-Friday 9.30am-4pm

Royal National Institute for Deaf People RNID

Royal National Institute for Deaf People RNID

0808 808 0123

Providing information and support for anyone who is deaf, has hearing loss or tinnitus. Get in touch by email or live chat, call or text, or by using SignLive, our BSL translation service.

Positive Life NI

Positive Life NI

0800137437

We provide information, advice and support to all people living with, or affected by, an HIV+ diagnoses in Northern Ireland and the border counties from a confidential and safe space.

Northern Ireland Rare Disease Partnership

Northern Ireland Rare Disease Partnership

07704476929 / 07704476930

Providing information, support and guidance to people living with a rare disease in Northern Ireland. 

Multiple Sclerosis UK

Multiple Sclerosis UK

0800 783 0518

We are here for people affected by multiple sclerosis.

Helpline Hours: Monday-Friday, 10am-4pm

MS Society

MS Society

0808 800 8000

The MS Society Helpline gives emotional support and information to anyone living with MS.

Helpline Hours: Monday-Friday 9am-7pm (excluding bank holidays)

Miscarriage & Pregnancy Loss Helpline

Miscarriage & Pregnancy Loss Helpline

01924 200 799

Our staffed pregnancy loss helpline is available to provide support and information on miscarriage and pregnancy loss.

Helpline Hours: Monday-Friday, 9am-4pm

Marie Curie Support Line

Marie Curie Support Line

0800 090 2309

Providing practical or clinical information and emotional support if you're living with or caring for someone who has a terminal illness, or have experienced a bereavement. Online chat also available via the website.

Kinship Care

Kinship Care

028 7137 3731

The Caring for Kin Helpline provides free, independent and confidential advice and support to kinship carers throughout Northern Ireland.

Guide Dogs NI

Guide Dogs NI

08007811444

If you or your child have a vision impairment and you are looking for support, call our free advice line.

Deafblind UK

Deafblind UK

0800 132320

Whether you have questions about sight and hearing loss, would like information about local services, need support with housing or benefits – and everything in between, we can help!

Carers NI

Carers NI

02890439843

Helpline providing a range of general and specialist advice services for carers.

Cancer Focus Northern Ireland

Cancer Focus Northern Ireland

0800 783 3339

Information and support Nurseline for patients and families affected by cancer.

Autism NI

Autism NI

02890401729 (Opt 1)

Autistic adults, parents, family members, and professionals use this service to seek access to other services, resources, advice and information on a wide range of issues related to autism pre and post diagnosis. 

Alzheimers Society

Alzheimers Society

0333 150 3456

If you are affected by dementia, worried about a diagnosis or a carer, trained staff are ready to give you the support you need. Information, support, advice and referrals to appropriate organisations.

Mental Health

SANEline

SANEline

0300 304 7000

Emotional and crisis support for people experiencing mental illness and for their families, carers friends.

OCD-UK

OCD-UK

01332 588112

If you have a query about Obsessive-Compulsive Disorder you can contact the OCD-UK advice line.

No Panic

No Panic

0300 772 9844

Don't suffer alone, pick up the phone. 

Mind Infoline

Mind Infoline

0300 123 3393

Provides an information service where you can ask about mental health problems, where to get help near you and treatment options.

Combat Stress

Combat Stress

0800 138 1619
For Veterans' Mental Health

If you have served or are currently serving in the UK Armed Forces, you can call the Combat Stress’ 24-hour mental health helplines.

Helpline Hours: 24/7, 365 days a year

Text Line: 07537 173 863

Cause Helpline

Cause Helpline

0800 103 2833

Families, partners, friends caring for mental health. If you are supporting someone experiencing a serious or severe mental illness and need to talk to someone call us.

Calmzone

Calmzone

0800 585858

Campaign Against Living Miserably. Help and support for young men aged 15-35 on issues which include depression and suicide.

Anxiety UK

Anxiety UK

03444 775 774

Support and help with anxiety conditions and phobias including panic attacks, ocds, body dysmorphic disorder, social phobia.

Minority Ethnic & Cultural

Ukrainian Support Helpline

Ukrainian Support Helpline

0800 148 8586

The Helpline is available to anyone fleeing the war in Ukraine.  We are here to support your emotional and practical needs.

Opoka

Opoka

0300 365 1700

A safe and Confidential telephone number for Polish women, Polish language only.

Helpline Hours: Mondays, Wednesday & Thursdays, 10am-1pm

Muslim Youth Helpline

Muslim Youth Helpline

0808 808 2008

Being non-judgemental means that we take all attempts to seek support seriously. Therefore, we will respond to any issue that you bring to us.

Helpline Hours: 365 days, 4pm-10pm

Migrant Help

Migrant Help

0808 8010 503

We run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK.

Belfast Roma Support Line

Belfast Roma Support Line

07842310477

Deals with queries from people within the Roma community regarding access to housing; benefits including Universal Credit and Child Benefits; discrimination; employment; food banks; Immigration (EUSS); education and many other issues.

Barnardos Boloh

Barnardos Boloh

0800 151 2605

Are you an adult asylum seeker? Are you a Hong Kong British National settling in the UK? If so, we are here to provide you with high quality advice, information and emotional and therapeutic support.  

Older People

The Silver Line

The Silver Line

0800 4 70 80 90

Free confidential helpline providing information, friendship, advice to people aged 55 and over.

Hourglass Helpline Services

Hourglass Helpline Services

0808 808 8141

Support for any older person who is experiencing or at risk of any kind of harm, abuse or exploitation or anyone concerned about an older person

Age NI Advice Service

Age NI Advice Service

0808 808 7575

We know that growing older doesn't come with a manual. That's why we provide free information and advice to help you on topics as diverse as claiming benefits to care homes.

Parenting

Parentline NI

Parentline NI

0808 8020 400

A FREE confidential helpline for parents and carers throughout NI. If you need us, we’re here.

Parenting NI

Parenting NI

0808 8010 722

Parenting NI firmly believes that the best and most effective way to support children is by supporting those who parent them. We're here to listen to your parenting worries and offer reassurance.

NSPCC

NSPCC

08088005000

NSPCC Helpline is intended for professionals and members of the public to seek help and advice on child protection issues and to report child protection concerns.

NCT - Infant Feeding Support Line

NCT - Infant Feeding Support Line

0300 330 0700 (option 1)
Support with breastfeeding or bottle feeding

When it comes to feeding - we know how physically and emotionally challenging it can be. It can take time to feel confident about feeding your baby. If you need information, support or just someone to talk to, give one of our trained breastfeeding counsellors a call.

Helpline Hours: Every day, 8am-midnight

Gingerbread Helpline

Gingerbread Helpline

0808 802 0925

Providing support and expert advice on any aspect of single parenting, from dealing with a break-up or bereavement to going back to work or sorting out child maintenance, benefit or Universal Credit issues. Online Chat available via the website.

Family Action Familyline

Family Action Familyline

0808 802 6666

Supporting adult family members via telephone, text, email and web chat.

Text Line: 07537 404 282

Families Need Fathers

Families Need Fathers

0300 0300 363
Because Both Parents Matter

The helpline is staffed by FNF volunteers who have experience of some of the problems that you might be facing. They may able to give you information that will enable you to progress your situation or simply to listen if you want a sympathetic ear. 

Helpline Hours: Monday-Friday 9am-10pm, Weekends 10am-3pm

Employers for Childcare

Employers for Childcare

0800 028 3008

Our charity provides free, impartial and confidential advice to parents on the financial support available towards childcare costs as well as other help that you may be entitled to.

Cry-sis Helpline

Cry-sis Helpline

0800 448 0737

Offering help and support to parents with babies who cry excessively or have sleeping problems. 

Sexual Health

Positive Life NI Rapid Testing Line

Positive Life NI Rapid Testing Line

028 9024 9268

Positive Life is NI’s only HIV-specific charity. This line provides access to the rapid testing service.

National sexual health helpline

National sexual health helpline

0300 123 7123

If you would like to talk to someone about a sexual health you can call us

Informing Choices NI

Informing Choices NI

02890316100

Informing Choices NI is a sexual and reproductive health charity. We champion informed choices around sex, sexuality and reproductive health and wellbeing through advocacy, counselling, education, information and training.

Suicide & Self Harm

SOS - Silence of Suicide

SOS - Silence of Suicide

0808 115 1505

We understand how hard it can be to reach out when you’re struggling with suicidal thoughts or feelings. Our helpline is here to provide a safe and confidential space for you to talk to someone who understands what you’re going through.

SHOUT

SHOUT

Text: 85258

Shout 85258 is a free, confidential, anonymous text support service if you are struggling to cope and need to talk, our trained Shout Volunteers are here for you, day or night.

 

Samaritans

Samaritans

116 123

Every ten seconds, we respond to a call for help. No judgement. No pressure. We're here for anyone who needs someone.

PIPS - Suicide Prevention Ireland

PIPS - Suicide Prevention Ireland

0800 088 6042

Supporting individuals in crisis, who are experiencing or have experienced suicidal thoughts or mental unwellness

Lifeline

Lifeline

0808 808 8000
Call Lifeline - Available 24/7

Qualified counsellors who can provide immediate help and support. Experienced in dealing with suicide, self-harm, abuse, trauma, depression, anxiety and many other issues. Family and friends can call too.

HOPELINEUK

HOPELINEUK

0800 068 4141

For children and young people under the age of 35 who are experiencing thoughts of suicide
For anyone concerned that a young person could be thinking about suicide

lifeline

If you are experiencing distress or are in a mental health crisis please contact
Lifeline on 0808 808 8000

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