Helplines
In moments of need, there’s always someone there for you.
Before calling a helpline, check the opening times by clicking to their website. It can help to check if the call is free or if there’s a cost involved before calling.
Ask the helpline listener what their confidentiality policy is before speaking with them, so you know what they’re required to do if a caller is suicidal.
If the line is busy, you can check if they offer a web chat or text service, or you can browse for a different service below.
Join The Conversation
If you’ve used a helpline and would be like to share your experience with others, please do get in touch. Your experience can help others who are seeking helpline support. If there is a helpline missing that you know of, let us know here.
GENERAL HELPLINES
Abuse
Survivors UK
020 3598 3898
For boys, men and non-binary people aged 13+ who have experienced sexual violence at any time in their lives.
Text Chat: 020 3322 1860
Online Chat Available
Stop It Now - Child Sex Abuse Prevention
0808 1000 900
We can support anyone with a concern about child sexual abuse and its prevention. We encourage you to trust your gut and call, live chat or message us, whatever your worry.
Revenge Porn Helpline
0345 6000 459
If you have been a victim of intimate image abuse, a Helpline practitioner can give you advice and support. You are not alone with this and we can help. You can reach us on the phone, by email or by sending us an anonymous ‘Whisper’ report.
Helpline Hours: Monday-Friday, 10am-4pm excluding bank holidays
Rape Crisis
0808 802 9999
You will be put through to a Support Worker who will speak with you in complete confidence.
National Stalking Helpline
0808 802 0300
If you are being stalked, and you contact the National Stalking Helpline, we have information for victims of stalking, including next steps.
National Helpline for LGBT Victims and Survivors of Abuse and Violence
0800 999 5428
For LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so-called “conversion therapy” or any other kind of abuse.
ManKind Initiative
0808 800 1170
Our confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.
Crimestoppers
0800 555 111
We never ask for your personal information and do not track your device. Call us or fill in our anonymous online form
Addictions
UK Narcotics Anonymous
0300 999 1212
Helpline for addicts who wants to top using and need support remaining drug free.
The National Gambling Helpline
0808 8020 133
We will listen to what is going on for you, and talk through options for support in your local area, online or over the phone.
Bereavement
The Sands National Helpline
0808 164 3332
Providing a safe, confidential place for anyone who has been affected by the death of a baby. Whether your baby died long ago or recently, we are here for you.
The National Road Victim Service
0808 8000 401
Supporting people living in the UK who have been bereaved or who have suffered a serious injury in a road crash either in the UK or abroad, run by Brake.
The Compassionate Friends
0288 77 88 016
Helpline and support services run by bereaved parents. Support to parents and their immediate families after the death of a child/children of any age and from any cause.
Survivors of Bereavement by Suicide
0300 111 5065
National Helpline and other support services run by a self help group for people bereaved by suicide.
RoadPeace
0800 160 1069
RoadPeace helps bereaved people by providing peer support and connecting victims with others similarly affected whilst providing ways to cope with the aftermath of a road death.
Miscarriage & Pregnancy Loss Helpline
01924 200 799
Our staffed pregnancy loss helpline is available to provide support and information on miscarriage and pregnancy loss.
Lullaby Trust Bereavement Support Helpline
0808 802 6868
Helping families who have experienced the sudden loss of a baby, providing emotional and practical support.
Grief Encounter
0808 802 0111
You are not alone in your grief. Whether your bereavement was expected or sudden, happened recently or was some time ago, we understand how difficult it can be – talking to someone can help.
Web Chat Available
Cruse Bereavement Care
0808 808 1677
Helpline offering listening support and practical advice related to bereavement, including dealing with an estate, debt and arranging a funeral.
Child Death Helpline
0800 282 986
As bereaved parents, we know how it feels to lose a child and we’re here when you want to talk.
Barnardos Child Bereavement Service
028 9066 8333
Barnardo’s CBS advice line offers professional support and guidance to any adult concerned about a bereaved child or young person.
Cancer
Sarcoma UK
0808 801 0401
Not everyone understands sarcoma. We do. The Sarcoma UK Support Line is here for every person affected by sarcoma. Text Line: 07860 058830
Macmillan Cancer Relief Cancer Line
0808 239 37 83
Support for people living with cancer, including friends, families and carers.
Cancer Focus Northern Ireland
0800 783 3339
Information and support Nurseline for patients and families affected by cancer.
Blood Cancer UK
0808 2080 888
Need to talk? We’re here for anyone worried about or affected by blood cancer.
Children & Young People
Together for Shorter Lives
0808 8088 100
We support seriously ill children and their families. Get financial, emotional and practical support today.
The Mix
0808 808 4994
If you’re aged 11-25 and need help but don’t know where to turn, call us for FREE. Or Text our crisis messenger 24 hours a day, 7 days a week by texting THEMIX to 85258
Nacoa
0800 358 3456
Free, confidential help and support for everyone affected by their parent's drinking, and those concerned for their welfare.
Kidscape Campaign for Childrens Safety
020 7823 5430
Parents Advice Line for parents of children who are being bullied.
Childline
0800 1111
You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you. There are lots of different ways to speak to a Childline counsellor or get support from other young people.
Eating Disorders
Eating Disorders Association NI
02890235959
We aim to be a non-judgemental, open and empathetic listening ear for those who have built up the courage to ring for support, at any time.
Beat Eating Disorders
0808 801 0434
You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.
Finance
Money Helper
08001387777
Whatever your circumstances or plans, Money Helper is on your side. Online and over the phone, you will get clear money and pension guidance.
Make the Call
08002321271
Talk to us about accessing benefits, supports and services you may be entitled to. Even if you already claim benefits, own your own home, work, claim a pension, or have some savings, you could be entitled to additional support.
Christians Against Poverty
08003280006
If you're struggling with the weight of debt we're here to help you. Our service is completely free and available to all, regardless of age, gender, faith or background.
LGBTQ
Mermaids UK
0808 801 0400
Supporting transgender people as well as offering support for parents of trans kids
LGBTQI SWITCHBOARD NI
0808 8000 390
Our volunteers are friendly and understanding and can offer information and support to anyone concerned about sexual orientation.
LGBT Foundation
0345 330 3030
Providing a wide range of services to support lesbian, gay, bisexual and trans people.
Medical
The National Sleep Helpline
03303 530 541
Do you struggle to fall asleep? Do you feel tired? Do you have a child who won’t sleep in their own bed? Our helpline is run by a team of specialist trained sleep advisors. Although we cannot give medical advice, we can talk through your issues, offer you some practical strategies and recommend services that could help.
Steps Worldwide
01925 750271
Steps is the leading charity working for all those whose lives are affected by childhood lower limb conditions . Everything we do is about valuing and supporting individuals, families and carers affected by conditions which have an impact on the legs, hips or feet.
Royal National Institute for Deaf People RNID
0808 808 0123
Providing information and support for anyone who is deaf, has hearing loss or tinnitus. Get in touch by email or live chat, call or text, or by using SignLive, our BSL translation service.
Positive Life NI
0800137437
We provide information, advice and support to all people living with, or affected by, an HIV+ diagnoses in Northern Ireland and the border counties from a confidential and safe space.
Northern Ireland Rare Disease Partnership
07704476929 / 07704476930
Providing information, support and guidance to people living with a rare disease in Northern Ireland.
MS Society
0808 800 8000
The MS Society Helpline gives emotional support and information to anyone living with MS.
Marie Curie Support Line
0800 090 2309
Providing practical or clinical information and emotional support if you're living with or caring for someone who has a terminal illness, or have experienced a bereavement. Online chat also available via the website.
Guide Dogs NI
08007811444
If you or your child have a vision impairment and you are looking for support, call our free advice line.
Deafblind UK
0800 132320
Whether you have questions about sight and hearing loss, would like information about local services, need support with housing or benefits – and everything in between, we can help!
Carers NI
02890439843
Helpline providing a range of general and specialist advice services for carers.
Autism NI
02890401729 (Opt 1)
Autistic adults, parents, family members, and professionals use this service to seek access to other services, resources, advice and information on a wide range of issues related to autism pre and post diagnosis.
Mental Health
SANEline
0300 304 7000
Emotional and crisis support for people experiencing mental illness and for their families, carers friends.
OCD-UK
01332 588112
If you have a query about Obsessive-Compulsive Disorder you can contact the OCD-UK advice line.
Mind Infoline
0300 123 3393
Provides an information service where you can ask about mental health problems, where to get help near you and treatment options.
Combat Stress
0800 138 1619
If you have served or are currently serving in the UK Armed Forces, you can call the Combat Stress’ 24-hour mental health helplines. Text Line: 07537 173 863
Cause Helpline
0800 103 2833
Families, partners, friends caring for mental health. If you are supporting someone experiencing a serious or severe mental illness and need to talk to someone call us.
Calmzone
0800 585858
Campaign Against Living Miserably. Help and support for young men aged 15-35 on issues which include depression and suicide.
Anxiety UK
03444 775 774
Support and help with anxiety conditions and phobias including panic attacks, ocds, body dysmorphic disorder, social phobia.
Minority Ethnic & Cultural
Ukrainian Support Helpline
0800 148 8586
The Helpline is available to anyone fleeing the war in Ukraine. We are here to support your emotional and practical needs.
Opoka
0300 365 1700
A safe and Confidential telephone number for Polish women, Polish language only.
Helpline Hours: Mondays, Wednesday & Thursdays, 10am-1pm
Muslim Youth Helpline
0808 808 2008
Being non-judgemental means that we take all attempts to seek support seriously. Therefore, we will respond to any issue that you bring to us.
Muslim Womens Network Helpline
0800 999 5786
National specialist, faith and culturally sensitive helpline and counselling service. Text: 07415 206 936
Migrant Help
0808 8010 503
We run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK.
Belfast Roma Support Line
07842310477
Deals with queries from people within the Roma community regarding access to housing; benefits including Universal Credit and Child Benefits; discrimination; employment; food banks; Immigration (EUSS); education and many other issues.
Barnardos Boloh
0800 151 2605
Are you an adult asylum seeker? Are you a Hong Kong British National settling in the UK? If so, we are here to provide you with high quality advice, information and emotional and therapeutic support.
Older People
The Silver Line
0800 4 70 80 90
Free confidential helpline providing information, friendship, advice to people aged 55 and over.
Hourglass Helpline Services
0808 808 8141
Support for any older person who is experiencing or at risk of any kind of harm, abuse or exploitation or anyone concerned about an older person
Parenting
Parentline NI
0808 8020 400
A FREE confidential helpline for parents and carers throughout NI. If you need us, we’re here.
Parenting Focus Support Line
0808 8010 722
We are here to listen to your concerns and offer reassurance to help you through any parenting challenge you are facing.
NSPCC
08088005000
NSPCC Helpline is intended for professionals and members of the public to seek help and advice on child protection issues and to report child protection concerns.
NCT - Infant Feeding Support Line
0300 330 0700
When it comes to feeding - we know how physically and emotionally challenging it can be. It can take time to feel confident about feeding your baby. If you need information, support or just someone to talk to, give one of our trained breastfeeding counsellors a call.
Kinship Care
028 7137 3731
The Caring for Kin Helpline provides free, independent and confidential advice and support to kinship carers throughout Northern Ireland.
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Gingerbread Helpline
0808 802 0925
Providing support and expert advice on any aspect of single parenting, from dealing with a break-up or bereavement to going back to work or sorting out child maintenance, benefit or Universal Credit issues. Online Chat available via the website.
Family Action Familyline
0808 802 6666
Supporting adult family members via telephone, text, email and web chat.
Text Line: 07537 404 282
Families Need Fathers
0300 0300 363
The helpline is staffed by FNF volunteers who have experience of some of the problems that you might be facing. They may able to give you information that will enable you to progress your situation or simply to listen if you want a sympathetic ear.
Employers for Childcare
0800 028 3008
Our charity provides free, impartial and confidential advice to parents on the financial support available towards childcare costs as well as other help that you may be entitled to.
Cry-sis Helpline
0800 448 0737
Offering help and support to parents with babies who cry excessively or have sleeping problems.
Sexual Health
Positive Life NI Rapid Testing Line
028 9024 9268
Positive Life is NI’s only HIV-specific charity. This line provides access to the rapid testing service.
National sexual health helpline
0300 123 7123
If you would like to talk to someone about a sexual health you can call us
Informing Choices NI
02890316100
Informing Choices NI is a sexual and reproductive health charity. We champion informed choices around sex, sexuality and reproductive health and wellbeing through advocacy, counselling, education, information and training.
Suicide & Self Harm
SOS - Silence of Suicide
0808 115 1505
We understand how hard it can be to reach out when you’re struggling with suicidal thoughts or feelings. Our helpline is here to provide a safe and confidential space for you to talk to someone who understands what you’re going through.
SHOUT
Text: 85258
Shout 85258 is a free, confidential, anonymous text support service if you are struggling to cope and need to talk, our trained Shout Volunteers are here for you, day or night.
PIPS - Suicide Prevention Ireland
0800 088 6042
Supporting individuals in crisis, who are experiencing or have experienced suicidal thoughts or mental unwellness
Lifeline
0808 808 8000
Qualified counsellors who can provide immediate help and support. Experienced in dealing with suicide, self-harm, abuse, trauma, depression, anxiety and many other issues. Family and friends can call too.
HOPELINEUK
0800 068 4141
For children and young people under the age of 35 who are experiencing thoughts of suicide
For anyone concerned that a young person could be thinking about suicide
