Helplines
In moments of need, there’s always someone there for you.
Before calling a helpline, check the opening times by clicking to their website. It can help to check if the call is free or if there’s a cost involved before calling.
Ask the helpline listener what their confidentiality policy is before speaking with them, so you know what they’re required to do if a caller is suicidal.
If the line is busy, you can check if they offer a web chat or text service, or you can browse for a different service below.
Join The Conversation
If you’ve used a helpline and would be like to share your experience with others, please do get in touch. Your experience can help others who are seeking helpline support. If there is a helpline missing that you know of, let us know here.
GENERAL HELPLINES
Abuse
Survivors UK
020 3598 3898
For boys, men and non-binary people aged 13+ who have experienced sexual violence at any time in their lives.
Text Chat: 020 3322 1860
Online Chat Available
Stop It Now - Child Sex Abuse Prevention
0808 1000 900
We can support anyone with a concern about child sexual abuse and its prevention. We encourage you to trust your gut and call, live chat or email us, whatever your worry.
Helpline Hours: Monday-Thursday 9am-9pm, Friday 9am-5pm
Revenge Porn Helpline
0345 6000 459
If you have been a victim of intimate image abuse, a Helpline practitioner can give you advice and support. You are not alone with this and we can help. You can reach us on the phone, by email or by sending us an anonymous ‘Whisper’ report.
Helpline Hours: Monday-Friday, 10am-4pm excluding bank holidays
Rape Crisis
0808 802 9999
You will be put through to a Support Worker who will speak with you in complete confidence.
National Stalking Helpline
0808 802 0300
If you are being stalked, and you contact the National Stalking Helpline, we have information for victims of stalking, including next steps.
Helpline Hours: Monday & Wednesday, 9.30am-8pm, Tuesday & Thursday-Friday, 9.30am-4pm
National Helpline for LGBT Victims and Survivors of Abuse and Violence
0800 999 5428
For LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so-called “conversion therapy” or any other kind of abuse.
ManKind Initiative
01823 334 244
Helping Men Escape Domestic Abuse
Our confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.
Helpline Hours: Monday-Friday, 10am-4pm
24 hour Domestic and Sexual Abuse Helpline
0808 802 1414
Open to women and men affected by domestic abuse or violence.
Addictions
UK Narcotics Anonymous
0300 999 1212
Helpline for addicts who wants to top using and need support remaining drug free.
The National Gambling Helpline
0808 8020 133
We will listen to what is going on for you, and talk through options for support in your local area, online or over the phone.
Al-Anon Family Groups
028 9068 2368
Helpline for supporting families and friends of problem drinkers.
Bereavement
The Compassionate Friends
0288 77 88 016
Helpline and support services run by bereaved parents. Support to parents and their immediate families after the death of a child/children of any age and from any cause.
Survivors of Bereavement by Suicide
0300 111 5065
National Helpline and other support services run by a self help group for people bereaved by suicide.
Grief Encounter
0808 802 0111
You are not alone in your grief. Whether your bereavement was expected or sudden, happened recently or was some time ago, we understand how difficult it can be – talking to someone can help.
Web Chat Available
Cruse Bereavement Care
0808 808 1677
Helpline offering listening support and practical advice related to bereavement, including dealing with an estate, debt and arranging a funeral.
Child Death Helpline
0800 282 986
As bereaved parents, we know how it feels to lose a child and we’re here when you want to talk.
Barnardos Child Bereavement Service
07867372711
Barnardo’s CBS advice line offers professional support and guidance to any adult concerned about a bereaved child or young person.
Cancer
Sarcoma UK
0808 801 0401
Not everyone understands sarcoma. We do.
The Sarcoma UK Support Line is here for every person affected by sarcoma.
Helpline hours: Monday-Friday, 10am-3pm
Text Line: 07860 058830
Macmillan Cancer Relief Cancer Line
0808 239 37 83
Support for people living with cancer, including friends, families and carers.
Blood Cancer UK
0808 2080 888
Need to talk? We’re here for anyone worried about or affected by blood cancer.
Helpline Hours: Monday & Wednesday-Friday 10am-4pm, Tuesday 10am-7pm, Bank holiday 10am-1pm
Children & Young People
Together for Shorter Lives
0808 8088 100
We support seriously ill children and their families. Get financial, emotional and practical support today.
The Mix
0808 808 4994
If you’re aged 11-25 and need help but don’t know where to turn, call us for FREE. Or Text our crisis messenger 24 hours a day, 7 days a week by texting THEMIX to 85258
Nacoa
0800 358 3456
Free, confidential help and support for everyone affected by their parent's drinking, and those concerned for their welfare.
Helpline opening hours: Monday to Saturday 10am to 7pm
Kidscape Campaign for Childrens Safety
020 7823 5430
Parents Advice Line for parents of children who are being bullied.
Childline
0800 1111
You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you. There are lots of different ways to speak to a Childline counsellor or get support from other young people.
Eating Disorders
The Laurence Trust
07510371335
Supporting men and their families living with eating disorders.
Helpline Hours: 7 days a week, 6pm-9pm
Eating Disorders Association NI
02890235959
We aim to be a non-judgemental, open and empathetic listening ear for those who have built up the courage to ring for support, at any time.
Beat Eating Disorders
0808 801 0434
You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.
Finance
Money Helper
08001387777
Whatever your circumstances or plans, Money Helper is on your side. Online and over the phone, you will get clear money and pension guidance.
Make the Call
08002321271
Talk to us about accessing benefits, supports and services you may be entitled to. Even if you already claim benefits, own your own home, work, claim a pension, or have some savings, you could be entitled to additional support.
Christians Against Poverty
08003280006
If you're struggling with the weight of debt we're here to help you. Our service is completely free and available to all, regardless of age, gender, faith or background.
Advice NI
0800 915 4604
Providing advice to those who need it most. Advice on Benefits, Personal and Business Debt, EU Settlement Scheme, Tax Credits and other HMRC services.
LGBTQ
Mermaids UK
0808 801 0400
Supporting transgender people as well as offering support for parents of trans kids
LGBTQI SWITCHBOARD NI
0808 8000 390
Our volunteers are friendly and understanding and can offer information and support to anyone concerned about sexual orientation.
LGBT Foundation
0345 330 3030
Providing a wide range of services to support lesbian, gay, bisexual and trans people.
Medical
Steps Worldwide
01925 750271
Steps is the leading charity working for all those whose lives are affected by childhood lower limb conditions . Everything we do is about valuing and supporting individuals, families and carers affected by conditions which have an impact on the legs, hips or feet.
Helpline Hours: Monday-Friday 9.30am-4pm
Royal National Institute for Deaf People RNID
0808 808 0123
Providing information and support for anyone who is deaf, has hearing loss or tinnitus. Get in touch by email or live chat, call or text, or by using SignLive, our BSL translation service.
Positive Life NI
0800137437
We provide information, advice and support to all people living with, or affected by, an HIV+ diagnoses in Northern Ireland and the border counties from a confidential and safe space.
Northern Ireland Rare Disease Partnership
07704476929 / 07704476930
Providing information, support and guidance to people living with a rare disease in Northern Ireland.
Multiple Sclerosis UK
0800 783 0518
We are here for people affected by multiple sclerosis.
Helpline Hours: Monday-Friday, 10am-4pm
MS Society
0808 800 8000
The MS Society Helpline gives emotional support and information to anyone living with MS.
Helpline Hours: Monday-Friday 9am-7pm (excluding bank holidays)
Miscarriage & Pregnancy Loss Helpline
01924 200 799
Our staffed pregnancy loss helpline is available to provide support and information on miscarriage and pregnancy loss.
Helpline Hours: Monday-Friday, 9am-4pm
Marie Curie Support Line
0800 090 2309
Providing practical or clinical information and emotional support if you're living with or caring for someone who has a terminal illness, or have experienced a bereavement. Online chat also available via the website.
Kinship Care
08000223129
The Caring for Kin Helpline provides free, independent and confidential advice and support to kinship carers throughout Northern Ireland.
Guide Dogs NI
08007811444
If you or your child have a vision impairment and you are looking for support, call our free advice line.
Deafblind UK
0800 132320
Whether you have questions about sight and hearing loss, would like information about local services, need support with housing or benefits – and everything in between, we can help!
Carers NI
02890439843
Helpline providing a range of general and specialist advice services for carers.
Cancer Focus Northern Ireland
0800 783 3339
Information and support Nurseline for patients and families affected by cancer.
Autism NI
02890401729 (Opt 1)
Autistic adults, parents, family members, and professionals use this service to seek access to other services, resources, advice and information on a wide range of issues related to autism pre and post diagnosis.
Alzheimers Society
0333 150 3456
If you are affected by dementia, worried about a diagnosis or a carer, trained staff are ready to give you the support you need. Information, support, advice and referrals to appropriate organisations.
Abortion Recovery Care & Helpline
0345 603 8501
Abortion Recovery Care & Helpline (ARCH) was started with women who experienced abortion and struggled in the aftermath. We are dedicated to promoting the emotional and psychological well-being of women, men and families after an abortion by the provision of counselling and supportive help.
Mental Health
SANEline
0300 304 7000
Emotional and crisis support for people experiencing mental illness and for their families, carers friends.
OCD-UK
01332 588112
If you have a query about Obsessive-Compulsive Disorder you can contact the OCD-UK advice line.
Mind Infoline
0300 123 3393
Provides an information service where you can ask about mental health problems, where to get help near you and treatment options.
Combat Stress
0800 138 1619
For Veterans' Mental Health
If you have served or are currently serving in the UK Armed Forces, you can call the Combat Stress’ 24-hour mental health helplines.
Helpline Hours: 24/7, 365 days a year
Text Line: 07537 173 863
Cause Helpline
0800 103 2833
Families, partners, friends caring for mental health. If you are supporting someone experiencing a serious or severe mental illness and need to talk to someone call us.
Calmzone
0800 585858
Campaign Against Living Miserably. Help and support for young men aged 15-35 on issues which include depression and suicide.
Anxiety UK
03444 775 774
Support and help with anxiety conditions and phobias including panic attacks, ocds, body dysmorphic disorder, social phobia.
Minority Ethnic & Cultural
Ukrainian Support Helpline
0800 148 8586
The Helpline is available to anyone fleeing the war in Ukraine. We are here to support your emotional and practical needs.
Opoka
0300 365 1700
A safe and Confidential telephone number for Polish women, Polish language only.
Helpline Hours: Mondays, Wednesday & Thursdays, 10am-1pm
Muslim Youth Helpline
0808 808 2008
Being non-judgemental means that we take all attempts to seek support seriously. Therefore, we will respond to any issue that you bring to us.
Helpline Hours: 365 days, 4pm-10pm
Migrant Help
0808 8010 503
We run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK.
Belfast Roma Support Line
07842310477
Deals with queries from people within the Roma community regarding access to housing; benefits including Universal Credit and Child Benefits; discrimination; employment; food banks; Immigration (EUSS); education and many other issues.
Barnardos Boloh
0800 151 2605
Are you an adult asylum seeker? Are you a Hong Kong British National settling in the UK? If so, we are here to provide you with high quality advice, information and emotional and therapeutic support.
Older People
The Silver Line
0800 4 70 80 90
Free confidential helpline providing information, friendship, advice to people aged 55 and over.
Hourglass Helpline Services
0808 808 8141
Support for any older person who is experiencing or at risk of any kind of harm, abuse or exploitation or anyone concerned about an older person
Age NI Advice Service
0808 808 7575
We know that growing older doesn't come with a manual. That's why we provide free information and advice to help you on topics as diverse as claiming benefits to care homes.
Parenting
Parentline NI
0808 8020 400
A FREE confidential helpline for parents and carers throughout NI. If you need us, we’re here.
Parenting NI
0808 8010 722
Parenting NI firmly believes that the best and most effective way to support children is by supporting those who parent them. We're here to listen to your parenting worries and offer reassurance.
NSPCC
08088005000
NSPCC Helpline is intended for professionals and members of the public to seek help and advice on child protection issues and to report child protection concerns.
NCT - Infant Feeding Support Line
0300 330 0700 (option 1)
Support with breastfeeding or bottle feeding
When it comes to feeding - we know how physically and emotionally challenging it can be. It can take time to feel confident about feeding your baby. If you need information, support or just someone to talk to, give one of our trained breastfeeding counsellors a call.
Helpline Hours: Every day, 8am-midnight
Gingerbread Helpline
0808 802 0925
Providing support and expert advice on any aspect of single parenting, from dealing with a break-up or bereavement to going back to work or sorting out child maintenance, benefit or Universal Credit issues. Online Chat available via the website.
Family Action Familyline
0808 802 6666
Supporting adult family members via telephone, text, email and web chat.
Text Line: 07537 404 282
Families Need Fathers
0300 0300 363
Because Both Parents Matter
The helpline is staffed by FNF volunteers who have experience of some of the problems that you might be facing. They may able to give you information that will enable you to progress your situation or simply to listen if you want a sympathetic ear.
Helpline Hours: Monday-Friday 9am-10pm, Weekends 10am-3pm
Employers for Childcare
0800 028 3008
Our charity provides free, impartial and confidential advice to parents on the financial support available towards childcare costs as well as other help that you may be entitled to.
Sexual Health
Positive Life NI Rapid Testing Line
028 9024 9268
Positive Life is NI’s only HIV-specific charity. This line provides access to the rapid testing service.
National sexual health helpline
0300 123 7123
If you would like to talk to someone about a sexual health you can call us
Informing Choices NI
02890316100
Informing Choices NI is a sexual and reproductive health charity. We champion informed choices around sex, sexuality and reproductive health and wellbeing through advocacy, counselling, education, information and training.
Suicide & Self Harm
SOS - Silence of Suicide
0808 115 1505
We understand how hard it can be to reach out when you’re struggling with suicidal thoughts or feelings. Our helpline is here to provide a safe and confidential space for you to talk to someone who understands what you’re going through.
SHOUT
Text: 85258
Shout 85258 is a free, confidential, anonymous text support service if you are struggling to cope and need to talk, our trained Shout Volunteers are here for you, day or night.
Lifeline
0808 808 8000
Call Lifeline - Available 24/7
Qualified counsellors who can provide immediate help and support. Experienced in dealing with suicide, self-harm, abuse, trauma, depression, anxiety and many other issues. Family and friends can call too.
HOPELINEUK
0800 068 4141
For children and young people under the age of 35 who are experiencing thoughts of suicide
For anyone concerned that a young person could be thinking about suicide