Spotlight Network Personnel

Specialising in helping unemployed or economically inactive people to improve their confidence, gain new skills and find sustainable employment. They offer advice, training and support tailored to individual needs while also working in partnership with local employers to address local labour market needs.

How can Network Personnel help me?

If you are interested in finding meaningful employment and overcoming barriers to work then Network Personnel is the place for you.

They can offer you a range of pre-employment training and development opportunities tailored to your individual needs.

I would like to join new groups and classes but lack confidence. How can Network Personnel help me overcome this?

Network Personnel staff are there to help you grow in confidence and support you to take the next step that is right for you. They will offer you tailored training that suits your needs in a friendly and supportive environment.

What do participants say about Network Personnel?

“Since joining the programme I have also been given the opportunity to complete my ICT as part of the framework.  The programme works for me as I can still do my daily job, and get a wage whilst building my skills and experience with children.  I would recommend this apprenticeship programme and Network Personnel to anyone that is interested in childcare.” Ruth, Childcare Apprentice.

K.R. a participant on the GROW programme was delighted to secure full time employment with a local organisation and is very appreciative of all support afforded through GROW.  Direct quote from K.R:

”Thank you so much Ciara for my C.V. Thank you so much for my Cover Letter as well. Thank you for all your efforts in helping me”

“I am thoroughly engaged in my business administration course and find all the subjects to be extremely stimulating.  Gail is a fantastic tutor with a good sense of humour and friendly smile.  She makes the course fun and enjoyable for all attending”.  Katie, Business Administration Apprentice

What kind of courses and support do they provide?

Network Personnel offer a wide range of courses that will enhance your personal and professional development.

They understand that everyone’s needs are different and as such provide the opportunity for clients to access a wide range of industry-leading training and qualifications and undertake accredited training. 

Examples of the courses they can arrange/deliver include:

• Customer Service
• Information Technology
• Social Media
• Essential Skills – Maths, English & ICT
• First Aid 
• Manual Handling
• Food Hygiene & Safety
• Food Allergy & Risks
• OCN Level 1 Personal Development
• OCN Level 1 in Vocational Skills
• OCN level 1 in Employability
• OCN Level 1 in Retail
• Level 2 & Level 3 in Business Admin, Childcare, Retail, Customer Service & Health & Social Care
• Level 2 in Warehousing & Storage

These training courses will help you considerably to develop your skills and gain confidence improving your chances of gaining employment. 

Are the Training Courses Free?

These courses are free to participants who meet the eligibility criteria for Network Personnel’s programmes.

Grow Programme

If you are on a non job seeking benefit, but would like to improve your confidence skills and employment prospects, then the Grow programme can support you.

Support will include:

• A dedicated key worker
• Help with improving your motivation and confidence 
• Advice on budgeting for you and your family

Help with:

• CV development
• Job search and application form
• Interview preparation
• Contacting potential employers and securing employment
• Sourcing work experience opportunities
• Exploring Self Employment opportunities

* Engagement can be a mix of online and face to face. 

What is the criteria for the Grow Programme?

You must be over 18 and be on a non job seeking benefit.

Apprenticeships

Network Personnel also offer a range of apprenticeships through the ApprenticeshipsNI programme giving anyone aged 16+ the opportunity to access training and develop while they gain an industry recognised qualification.

Eligibility criteria for the ApprenticeshipsNI Programme:

• aged 16+ years of age
• working a minimum of 21 hours per week  (not in education or training) which includes your time out for class
• available to attend class for 6 hours per month during working hours which you must be paid for. Classes are a mix of online and face to face delivery in one of our centres.  

Network Personnel currently offer the following qualifications:

• Business Administration (Levels 2 & 3) – General Administration staff
• Customer Service (Levels 2 & 3)  – Customer advisors, sales assistants, order processing departments and customer facing roles
• Warehousing & Storage (Level 2)   – Despatch, delivery, production operatives and packers
• Logistics Operations (Level 3) - logistics supervisors, warehousing team leads
• Children’s Care, Learning & Development (Levels 2 & 3) – childcare assistants, room supervisors
• Retail (Levels 2 & 3) – sales assistants, supervisors
• Health & Social Care (Levels 2 & 3) – care assistants, home help

An apprenticeship usually takes a minimum of 12 months to complete and if you do not have your GCSE Maths, English, ICT, or equivalents, Essential Skills in these areas will be completed as part of your apprenticeship.

How do I sign up or find out more?

If you'd like to learn more about any of these courses and your eligibility just reach out to us. You'll find our information on our profile here:

Where can I find Network Personnel Offices

Network Personnel have 6 offices across Northern Ireland: Magherafelt, Draperstown, Antrim, Ballymena, Omagh, Coleraine, and, 2 in Cavan and Monaghan. View a map of all Network Personnel locations including full addresses & contact numbers.